Our Terms and Conditions

Terms and Conditions

Welcome to Prosport Travel. Please review the following Terms and Conditions, as they govern your use of our services and website, including the purchase of sports travel packages. By using our website and purchasing our packages, you agree to these terms.

1. General

• Prosport Travel specialises in providing sports travel packages for events around the world. Our packages may include official event tickets, hospitality, and other travel arrangements. These packages are subject to availability and may change based on event schedules and ticket availability.
• These Terms and Conditions may be updated periodically. Your continued use of our services constitutes acceptance of any changes.

2. Ticket Authenticity

• Prosport Travel ensures that all tickets are 100% official and sourced through authorised channels. We work directly with event organizers, venues, and official ticket agencies to provide our customers with authentic and seamless access to events.

3. Virtual Ticket Delivery

• All tickets are virtual and will be sent 1-3 days prior to the event. Prosport Travel will provide necessary access information via email to the address provided during booking. Customers are responsible for ensuring they provide accurate contact information.

4. Payment and Pricing

• All payments are processed securely. Prices listed on our website are inclusive of all applicable taxes and fees unless stated otherwise. By making a purchase, you agree to pay the total price as displayed at checkout.
• Payment is accepted via Stripe and other payment methods as specified on our website.

5. Cancellation and Refunds

• All sales are final, and we do not offer refunds for cancellations. By purchasing tickets or packages, you acknowledge and accept that the booking is non-refundable. This policy is strictly enforced to maintain the integrity of our agreements with event organisers and ticketing partners.

6. Liability Disclaimer

• Prosport Travel is not responsible for any loss or damages arising from delays, cancellations, or changes to events or travel arrangements due to circumstances beyond our control, including but not limited to weather events, strikes, or changes imposed by event organizers.
• We do not accept liability for any personal injury, loss, or harm suffered during events or related travel, as these risks are inherent to travel and event attendance.

7. Privacy and Data Protection

• We are committed to protecting your privacy. Personal data provided for ticket purchases will only be used to complete transactions, communicate about bookings, and comply with legal requirements. For more information, please review our Privacy Policy.

8. Use of Website

• You agree to use the website only for lawful purposes and in compliance with all applicable laws. Any attempt to interfere with the website’s functionality or gain unauthorised access is strictly prohibited.